“In my 18+ years working in email marketing, I've collaborated with countless account managers, but none have come close to the level of excellence that Jp consistently delivers. What sets him apart isn't just his technical expertise—though that's exceptional—it's his ability to see beyond immediate solutions to envision long-term strategies that genuinely improve our business. Jp combines remarkable responsiveness with a genuinely pleasant demeanor that makes every interaction productive and enjoyable. He possesses a rare talent for finding creative workarounds to complex challenges, approaching each problem with the mindset of a true partner invested in our success. His industry knowledge extends across the entire marketing landscape, offering insights that have proven invaluable to our organization. Whether we're brainstorming innovative campaign approaches or tackling technical obstacles, Jp brings both enthusiasm and practical wisdom to the table. What I valued most, however, is that working with Jp feels less like a business relationship and more like collaborating with a trusted friend—someone who genuinely cares about our success and brings his whole, authentic self to the partnership. If you're looking for a professional who will transform how you approach marketing while making the journey genuinely enjoyable, I couldn't recommend Jp more highly.”

“I have worked with CSMs for over 15 years at countless software companies and I can say without hesitating that Jp was the best CSM I've ever had the pleasure of working with. When I took over management of our Customer.io campaigns in 2023 I had almost no experience with the tool, let alone other marketing communication tools. Jp was very patient and understanding during my journey to learn the tool better and get caught up to speed, and he explained things in a way that allowed me to easily grasp an otherwise complicated tool. Not only that, it wasn't just that I wanted to learn the tool so that I could maintain our current campaigns, but I had the desire to take our campaigns to the next level, which Jp was eager to show me how to do. A year or so later we are thriving and our campaigns have never performed better. In fact, I realized at one point I wasn't reaching out to Jp for help as much because he had done such a good job of teaching me how to solve problems on my own. I couldn't think of a better CSM success story than that! Through it all Jp was kind, extremely knowledgeable, and simply put you could just tell he really cared. On several occasions when I was asked to leave feedback for him I would beg Customer.io to give him a raise because whatever he was making I'm sure it wasn't enough! If you're reading this and you're still wondering if Jp would be a good person to have on your team, you need to stop what you're doing and snag him before someone else does.”